SUPPORT EMPLOYEE FOR THE HELPDESK (FULL-TIME)

X-CAGO is a leading service provider for media companies and is located in Roermond. X-CAGO is part of Presse-Monitor GmbH from Germany (*), a large German company. X-CAGO maintains relationships worldwide with companies from four domains, namely publishers, eKiosks, MMOs (Media Monitoring Organizations) and parties that build (Web) Apps.

FUNCTION
Together with other colleagues, you are part of the X-CAGO Team that is ready 24/7 to support our customers. X-CAGO's customers are located all over the world, which is why 90% of all communications are in English.

To be successful in this role, you recognize yourself in the profile below:

  • Demonstrable MBO or HBO work and thinking level;

  • Knowledge of Microsoft Office; Word, Excel;

  • Knowledge of HTML and Adobe Photoshop is an advantage;

  • Professional working skills in Dutch and English;

  • You can multi-task well and work in a structured and precise manner;

  • You are available to work irregular shifts;

  • Living in the region and having your own transport is an advantage;

  • “Hands-on” and multifunctional.

PROFILE

You are, among other things, partly responsible for: 

  • Co-managing production activities at project level;

  • Managing software processing processes during the shift;

  • Solving problems;

  • The production management of image processing processes.

RESPONSIBILITES

OFFER

A challenging career and excellent pay within a fast-growing, international market-oriented company.

LOCATION

Roermond, NL

If you think you are a suitable candidate, please email your curriculum vitae to  khussem@x-cago.com.

(*) About PMG Presse-Monitor GmbH 

PMG was founded by the German media houses Axel Springer, Frankfurter Allgemeine Zeitung, Gruner + Jahr, Hubert Burda Media Holding, SPIEGEL-Verlag Rudolf Augstein, Süddeutsche, Zeitung and Handelsblatt Media Group, as well as the Association of German Newspaper Publishers and the Association of German Magazine Publishers . See also Presse-Monitor.